Contact

CONTACT US

Let's Build Something

Smarter Together

Get in touch with Graceful Innovation — we respond within 1 business day.

Direct manufacturer

CCC & BOMBA certified

Nationwide coverage

Reply within 1 business day

Send Us an Enquiry

ADDRESS

Perai, 13600 Butterworth
Pulau Pinang, Malaysia

PHONE

+60X-XXX-XXXX

EMAIL

[email protected]

BUSINESS HOURS

Monday – Friday
9:00 AM – 6:00 PM

FAQ

Common questions from our clients.

Do you manufacture custom vending machines in Malaysia?

Yes. We specialise in custom-built machines manufactured at our Penang facility. We offer full OEM services and can configure machines to your exact product and operational requirements.

What is the minimum order quantity?

We accommodate both single-unit enquiries and large-scale fleet orders. Contact us to discuss your requirements and we will advise accordingly.

Do you provide after-sales support and servicing?

Yes. We provide technical support, spare parts, and servicing for all machines supplied by Graceful Innovation. Our team covers deployments across Malaysia.

Can you deliver and install vending machines outside of Penang?

Absolutely. While our manufacturing facility is in Penang, we service clients nationwide — from Perlis in the north to Johor in the south.

Graceful Innovation

(M) Sdn Bhd

A one-stop manufacturing partner — we combine in-house design engineering, fabrication, assembly, testing, and installation into a single integrated solution. Whether you are developing a new machine from scratch, rebuilding an existing one, or adding custom improvements to current machinery, Graceful Innovation delivers it all under one roof.